De-Escalate
How to calm an angry person in 90 seconds or less.This is the core training for anyone wishing to learn how to defuse any angry, intense situation in literally seconds.
Description
We live in a socially polarized time. As argument easily flare up, aggression and bullying rise, and ideological lines are drawn, our families, neighborhoods, and communities become more and more divided. De-Escalate provides a new set of listening and communication skills that solve the problem of what to do when confronted with emotionally volatile situations. It enables you to restore peace at home, work, or anywhere.
What You Will Learn
You'll learn how to break the tension in your workplace battles almost instantly. How to defuse your spouse's angry arguments in seconds. How to get to the heart of your child's desperate outbursts. How to open communication with you sullen teenager. And how to stop fights and arguments instantly with gratitude and relief from the other person.
Who This Course is For
This course is for anyone who interacts with other human beings.
At some point, you will be face-to-face with an angry person. This course will enable you to stop arguments and fights in their tracks and never be derailed by insults, disrespect, or verbal attack again.
Curriculum
Instructor
Doug Noll
De-Escalate Instructor
Douglas E. Noll, Esq is an award-winning lawyer-mediator who has mediatedthousands of conflicts. His calling is to serve humanity, and he executes hiscalling at many levels. He is an award-winning author of three books, a teacher,speaker, and a trainer. His fourth book De-Escalate was published by BeyondWord’s Publishing in September of 2017. De-Escalate is now in four languagesand in its second printing.Doug’s work carries him from international work to helping people resolve deepinterpersonal and ideological conflicts. He is the co-founder of Prison of Peace,and creator of the Noll Affect Labeling System. In 2012, Doug was honored byCalifornia Lawyer Magazine as California Attorney of the Year.
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